Acquisition project | PlayShifu
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Acquisition project | PlayShifu

PlayShifu - "The Why"

In this tech era, each parent will agree that it is super tough to keep the kids away from screens.

Today is the time when parents have limited time & energy to spend on their child after long days at work & otherwise.

At the same time, Gen Alpha has been characterized by a high level of perception, unprecedented comfort with technology & global connectivity. (as per various research papers on Gen Alpha generation, for example this one by Arizona School Counselors Association)

Today’s parents have two burning needs:

  1. They want their child to be meaningfully engaged without requiring much supervention. 
  2. They want their kid to be smart

Problem statement:

How to meaningfully engage today’s tech savvy generation & make their screen time a growth enabler?

Value proposition:

PlayShifu’s solutions are spot on at the juncture of parents’ needs for meaningfully engaging their child & child’s need of endless exploration and entertainment.


PlayShifu not only productively engages the young minds but also gives the parents the confidence that their kid is learning while enjoying the play time!

In essence, here is what PlayShifu solves -

Making screen time educational time packed with engaging activities.

Product

  1. Product Portfolio:

PlayShifu has three toy platforms with a total of more than 16 games designed to be played using these platforms.

  • Shifu Orboot (series of AR-based educational globe for kids)
  • Shifu Plugo (STEM toy kits that teaches math, words, construction, music & more)
  • Shifu Tacto (set of interactive tablet based board games with focus on learning & education).
  1. Market:

PlayShifu sells its products across 14 countries.

North America & Asia are the top contributors to the revenue.

  1. Target Audience:

PlayShifu targets the tech savvy parents with high disposable income

  1. Unique selling proposition:

Turn kids' screen time into educational time packed with engaging activities.

  1. Revenue:

Estimated revenue is USD 9.4 Mn

  1. Funding & progress:

The startup has raised round B till date with total funding mounting to USD 28.4 Mn.

Round C of USD 6 Mn is under talks. The founding team plans to use the capital for expanding product portfolio & distribution reach.

Typically PlayShifu has ventured into a new product vertical after a fund raise. It launched Shifu Tacto in Aug of 2021 after raising round B in March 2021.

According to a news article, the founder has claimed that the revenue in FY 24 will be 50% higher than revenue in FY 23 & the company will turn EBITA positive by end of the year.

PMF Validation:

Estimated Revenue & Valuation

  • PlayShifu's estimated annual revenue is currently $9.4M per year.
  • PlayShifu's estimated revenue per employee is $70,000
  • PlayShifu's total funding is $28.4M.
  • PlayShifu's current valuation is $645M. (April 2021)

Employee Data

  • PlayShifu has 130-150 Employees
  • PlayShifu grew their employee count by -18% last year.

Repeat usage:

There are different toys based on one of the three platforms.

Once a platform is purchased, customers tend to purchase different games that work on the same platform. Also, explore other products. Due to tech & educational value, these are top choices for gifting purposes.

User Research

User research and their profile

 

Naina (ICP1)

Piku

Sid (ICP2)

Rohit

Kaira

Age

41

32

35

36

38

Gender

F

F

M

M

F

Location

Delhi

Delhi

Bangalore

Kolkata

Kolkata

Profession

Software Developer

IT Engineer

Consultant

Business

Accountant

Income levels

(Household)

30-32 lpa

25-28 lpa

40-45 lpa

40 lpa

25 lpa

Kids (with age)

2 (10yr & 7 yr)

1 (7yrs)

1 (6yrs)

1 (6 yrs)

1 ( 9yrs)

Goals

engage with gadget and learn

Learning based toys

New age toys

Interactive learning-based toys

STEM based learnings

Type of Residency/Living area

Gated community based apartment

Separate gated flat/house

Community based apartment

Community based apartment

Separate gated flat/house

Shopping preferences

Online/Store purchase

Online

Online

Online

Store purchase

Where do they spend time?

OTT, Social media, Shopping

Social media, Family time

Social media, OTT, Kindle

Social media, Shopping, community gathering

OTT, Social media, Cooking

Social media they use

Insta, FB, snapchat

FB, Youtube

Insta, Youtube, Linkedin

FB, Youtube, Insta, X

Insta, FB

Kids shopping App

Firstcry, Max, Mee-Mee

Amazon, Flipkart

Lilliput, Giny&Jony, Mothercare

Shopper stop, Pantaloons, Max

e-commerce channel

ICP Prioritization Matrix:

ICP 1

ICP 2

Kids Connect

Want their child to be high achiever

Equipped his kid with best learning toys available

Adoption curve

Low

Low

Quarterly Avg spend over kid’s toys

INR 3000

INR 6000

Willingness to pay

High

High

SAM/SOM

High

High

Distribution potential

High

High

Why are they chosen

Community based apartment -> High WOM, Social status -> High, Store purchase -> Interested, Kids Shopping App -> High end

Community based apartment -> High WOM, Toys buying frequency -> High, Kids Shopping App -> Premium brands

Customer value addition tied to customer pain points:

The overall qualitative observation of product reviews on marketplaces like Amazon, talking to customer (parents) and users (kids), talking to retail store representatives, indicates that PlayShifu solves following pain points for its customers:

  • Customers like the educational value of the product & interactive way of learning
  • Ease of use with compatibility with multiple devices
  • Little to no need of supervision


TAM & SAM & SOM

TAM

Assumptions: These data are till 2023. Household segmentations is based on Annual report on children in India by  Ministry of Statistics and programme Implementation, Government of India.


Population of children age 0-14 years – 400 million

Segmentation on the basis of households

Rural Household – 70%

Urban Household – 30%

Income Households

Lower Income Households – 70% = 280 million

Middle Income Households – 25% = 100 million

High Income Households – 5% = 20 million

*Assuming 30% of low-income household market is unfeasible to cater, so addressable market in lower income household = 280 – 84 = 196 million

Average spend in a year

Low income households – INR 200-250 ~  $3/Year

Middle Income Households - $6/Year

High Income Households - $ 20/year


Type

No of households

Average spend/year

Market Size

Low Income

196 million

$ 3

$ 588 million

Middle Income

100 million

$ 6

$ 600 million

High Income

20 million

$ 20

$ 400 million

Total Addressable Market

$ 1.58 Billion

Considering CAGR of 10% for toy industry for year 2024-2029, TAM is expected to be at $3 billion in 2029.  

(Source: Statista, pib, Imarc)

SAM

Serviceable market out of total addressable market is high income households

By 2021, No of rich household who have income greater than 30 lakh pa is 10.66 million.

By 2031, rich household number is expected to increase to 35.15 million with a CAGR of around 13%

Consuming Class

Household Income (in '000)

No of household, 2021(in million)

No of Household, 2031 (in million)

Striver

1500-3000

13.8

29.4

Near Rich

3000-5000

3.2

7.4

Clear Rich

5000-10000

3.1

9.2

Sheer Rich

10000-20000

2.7

9.2

Super Rich

>20000

1.8

9.09

*Source: ICE 360 survey, PRICE


Assumption:

  • 30% of their income goes to discretionary spending
  • 0.5% of their discretionary spending on toys for "Striver Class"
  • 0.75% of their discretionary spending on toys for "Near Rich Class"
  • 1% of their discretionary spending on toys for "Clear & Sheer Rich Class"
  • 2% of their discretionary spending on toys for "Clear & Sheer Rich Class"

Serviceable market (SAM) based on high income household and their spending is $396 million.

It is expected to grow to $1.6 billion in India by 2031

Acquisition Channel

Based on channel selection framework, we prefer to cover Organic and Paid channel to grow and scale our business.


Channel name

Cost

Effort

Scale

Google search

low

low

Medium-Large

Google app campaigns

Low-Medium

low

Small-Medium

Google Youtube

Medium

high

Small

Facebook

Medium

high

Medium

Instagram

Medium

high

Medium

Amazon ads

High

medium

Large

we saw opportunity in growing our business through organic channel and then paid ads on various platform.

Rationale to chose acquisition channels

  • The research on organic channel of PlayShifu (details later) point that there is a lot of scope of improvement.
  • The brand is still in its early growth stage. It requires higher brand recognition to stand out in the crowded market.
  • The target audience is tech savvy people with high disposable income, who spend good chunk of time in the online world. This makes them suitable for digital targeted ads.
  • The product being niche (AR based) need customer education & community building for better adoption.
  • The current focus of branding which is 'AR based' toys seems to be not resonating with larger audience who might me looking for any learning/educational/STEM based toys. This knowledge gap needs to be addressed.



Conclusion:

Organic reach & paid Ads are the right fit to achieve following objectives:

  • Reach target audience to educate them as well as increase brand awareness
  • Capture the value in larger audience by breaking current mold of 'AR based toys' & position brand as 'new age educational/STEM based toys'

Organic

Domain (/page) Analysis – Playshifu.com

image.png

image.png image.png

Insight:

we get the answers to the questions like "How & which links are attached to this domain" and "what are the key keywords matching for this domain". Based on these results we are able to generate further insights about keyword analysis

SERP Analysis

SERP analysis result for keywords “toys, tech toys, toys for 5+ years, gift toys, AR toys, stem toys, learning toys” is as shown below:


Rank

Title

URL

SERP features

Page Authority

Domain Authority

Page Score

1

Buy STEM Toys for Kids Online at Best Prices in India

https://www.amazon.in/stem-toys-store/b?ie=UTF8&node=9783607031

Images

47

92

67

2

Top Learning Toys for 6+ Years Old Kids

https://www.smartivity.in/collections/six-seven-eight-years

Images

27

28

71

3

Wooden Learning Toys - STEM Toy Collection

https://nestatoys.in/collections/wooden-stem-toys

Images

16

15

71

 

People Also Ask (4)

 

People Also Ask

 

 

 

4

Explore Our Selection of Educational Toys for Kids of All...

https://www.smartivity.in/collections/educational-toys

Images

23

28

71

5

STEM Toys Buy Online for Kids Online at Best Prices in India

https://www.flipkart.com/q/stem-toys

Images

38

89

 

6

Learning Toys For 3-6 Year Old Kids - Skillmatics

https://www.skillmatics.in/collections/3-6-years

Images

21

19

69

7

Navigate from our exclusive range of STEM Toys

https://firsttoyz.com/collections/stem-toys

Images

15

10

70

8

Augmented Reality Toys

https://www.amazon.in/augmented-reality-toys/s?k=augmented+reality+toys

 

41

92

 

9

STEM Toys - ToysRUs

https://www.toysrus.in/toys/learning/science-discovery

Images

22

23

71

10

STEM toys for Kids and Mind Game pruduct

https://staranddaisy.in/collections/kids/premium-toy-store/stem-toys/

Images

27

59

70

"

Abbreviation:

PA – Page Authority: Predicts a page's ranking potential in search engines based on an algorithm of link metrics.

DA – Domain Authority: Predicts a root domain's ranking potential relative to the domains in our index. Use this score to compare your likelihood to rank above that of your competitors.

"

Insight:

When searched for toy related above mentioned keywords, SERP results showed us some great insights. The results had Amazon & Flipkart, two major e-commerce channel for toy search and results as top rankers.

Some major competitors in Indian toy market are able to position themselves among top 10 results on Google.

Key Insight:

These keywords have snippets as SERP features which is allowing them to be at top of the result.

By referring "Mozlow's hierarchy of SEO needs", use of Snippet/schema markup make the domain stand out in SERPs which is lying at the top of pyramid.

When tracked snippets feature for our product "PlayShifu.com", it shows zero featured snippets while searching for these common user keyword searches. Result image attached below.

image.png


Recommendation: Use of Featured snippets to increase SEO ranking and standout in SERPs like other competitors.

Keyword Research & Analysis

Type of search

Keyword

Search volume (avg monthly)

Keyword Difficulty, KD

Avg cost
per click, INR

Intent

Use case

 

 

 

 

Kids Toys

60500

55

1.71

Commercial

Educational Toys

3600

22

3.34

Informational

Toys & Games

1300

23

1.62

Commercial

Gift Toys

2400

26

3.36

Commercial

New Toys

5400

48

2.49

Commercial

Competitor

 

 

Building toys

880

31

1.68

Informational

stem toys

880

16

4.15

Commercial

Tech Toys

320

23

2.49

Commercial

Your product

 

 

Plugo

720

18

25.73

Informational, Transactional

Orboot

170

31

4.2

Informational, Transactional

Tacto

140

23

31.08

Informational, Transactional

Your brand name

Playshifu

2400

35

14.94

Navigational

"

Abbreviation:

C – Commercial: The user wants to investigate brands or services

N – Navigational: The user wants to find a specific page or site

I – Informational: The user wants to find an answer to a specific question

T – Transactional: The user wants to complete an action (Conversion)

KD – Keyword Difficulty: Keyword Difficulty shows you how hard it would be for a website to rank organically in the Google top 10 for the analysed keyword. The higher the percentage, the harder it will be to achieve high rankings.

CPC: The average price in INR advertisers are paying for a user's click on an ad triggered by a given keyword (Google AdWords).

Volume: The average monthly number of search queries for a given keyword in the last 12 months.

"

We did competitor analysis using above mentioned keywords (in table), below is the result

image.png


Insights:

  • Our product has greater visibility among its peers, but it lacks keywords match.
  • Search volumes is in achievable higher range as that of our competitors
  • Referring to keyword table, for keywords under "use case" and "competitor", avg CPC is low as compared to our product.
  • KD for our competitor is low similar to our product along with low CPC.

Recommendation: To increase visibility and SEO optimization, PlayShifu needs to include keywords from 'use case' and 'competitors' rows from the above mentioned table.

Paid Channel

Rationale for using paid Ad as measure of client acquisition:

Qualitative:

  • PlayShifu is in the phase of establishing itself as a premium toy brand & wants to target a niche customer base
  • The PMF is validated by rapid growth in the last 4 years since inception in 2016. Hence, expanding reach through paid ads makes sense at this stage.
  • The target group consists of tech savvy parents who spend a lot of time in the digital world which makes them a good fit for paid digital ads.


Quantitative:

Revenue side:

List price for single unbundled product: INR 1700 - 2000

Assume on an average, price for single unbundled product: INR 1850

Usual discount: 10-20%

Actual selling price (revenue/product): 1360 - 1600

Average Selling Price is INR 1500/product


Revenue to the company depends on commission to various marketplaces and shipping cost.

Assuming 20% flat commission on listed price, the revenue to company is INR 1200/product


Assuming 70-100% markup on unit manufacturing cost to get to the listed price, the unit cost of the toy comes up to INR 600-700/product. 


We have unit margin of INR 500-600/product

Cost side:

Cost of paid ads on various platforms is as below:

  1. Amazon -  INR 25-30 per click for sponsored products
  2. Flipkart - INR 8 per click
  3. Instagram: 
    1. CPM (per 1000 impressions) - Rs. 7-13
    2. CPC (per click) - Rs. 2
    3. CPV (per view) - Rs. 1.5
  4. YT (Source)
    1. Skippable Pre-roll Ads: ₹0.82 – ₹2.47 per view (CPV)
    2. Skippable Mid-roll Ads: ₹0.75 – ₹2.25 per view (CPV)
    3. Non-skippable Bumper Ads: ₹8.33 – ₹20.82 per thousand impressions (CPM)
    4. Display Ads: ₹0.20 – ₹1.00 per click (CPC)

Based on cost of paid ads on various channels, and margins available per product, Expected Website/App conversion rate is as below



Channel

Expected website/App Conversion rate

Amazon

3-5%

Flipkart

1-1.5%

Instagram

0.2-0.4%

YouTube

0.1-0.3%

Identifying right channels for paid ad:

The goal for paid ads is two fold as follow:

  1. Increasing brand awareness & correcting the brand positioning
  2. Conversion campaigns

Increasing brand awareness & correcting the brand positioning

Success metric: 

  • # of unique users directed from ads to website: We are expecting increase of 10% in unique visitors count in first month, and incremental increase of 10% following each month ( for next 6 months)
  • Click through rate.

Additional parameters to monitor:

  • Tracking brand mentions in relevant keyboards across social media platforms & search engines 

Metric used: Time spend, reach

image

​Since this is going to be a brand awareness campaign, we would like to target ICPs on the channels which reach a higher audience and ICPs spend most time on.

The channels chosen for brand awareness campaigns are: Instagram & Facebook. OTT is dropped for the time being due to high cost.

Core message: 

“Let’s make screen time educational time”

*(This solves for goals of both the ICPs)

#Note: Following are the sample creatives to convey the thought process & idea of the campaign with illustration.

The plan is to get these creatives done from freelancer or creative team of the company & experiment around different sets of creatives that convey the core message.

Sample ads:

  1. Instagram poster:

Description:

This is a split image,

Left side shows a child slumped on a couch, eyes glued to a tablet with a bored expression.

Right side shows a child actively engaged with a PlayShifu toy, smiling and learning.

Headline: Screen Time? Make it Learning Time!

Caption: PlayShifu toys turn screen time into fun & educational experiences. Experience AR based learning toys!

Visit playshifu.com to explore! #PlayShifu #LearningToys #EducationalScreenTime #stemtoys

CTA: Swipe Up/right arrow (linked to PlayShifu shop page)


image

  1. Instagram Video

A child laying on the couch is passively staring at a tablet screen. A voiceover (friendly, playful) says: "Is screen time turning into mindless time?"

In next scene, a child is actively playing with a PlayShifu toy (a visually engaging toy like Orboot Globe). The child laughs and interacts with the toy on the screen. The voiceover continues: "PlayShifu toys make learning fun and interactive!"

In the scene after that, a split-screen with the child playing with PlayShifu on one side and happy learning facts on the other. The voiceover concludes: "Turn screen time into a learning adventure. Experience AR based stem toys Visit playshifu.com to discover more!"

CTA: Swipe Up/right arrow (linked to PlayShifu shop page)

  1. Influencer marketing

We can tie up with influencers and track the metrics to see the progress & take a decision on to drop or continue this sub-channel

Examples of influencers to tie with (on Instagram):

  • Tiny_tot_amayra
  • bizzy.as.a.baby
  • Palakag21
  • agu_ki_gupshup

Conversion Campaigns

Objective of the campaign: 

  1. Increasing the sales
  2. Monetize increased brand awareness due to brand awareness campaigns

Success metric: % of users making a purchase after seeing ad

Additional parameters to monitor: Growth in overall sales (channel agnostic)


Metric used: Purchase intention, targeting

image


For the conversion campaign, we will focus on channels which will have users with high purchase intention & which will allow us to accurately target these customers.

The ads for conversion campaigns will be targeted to particular ICPs, catering to their goals.


ICP 1: Parents who want their child to be a high achiever

  • Intense scene where the headmaster is announcing a prestigious competition during a school assembly.
  • Next scene starts with a split-screen. Left side shows a child confidently presenting a project in class, receiving praise from the teacher. Right side shows a child engaged with a PlayShifu STEM toy (say Tingo on the tablet).
  • Text appears at the end: "Boost your child's learning edge. PlayShifu makes screen time productive with AR."
  • Call to Action: "Shop Now" button


ICP 2: Parents who want the best learning toys for their child

  • A screen with eye-catching colors with vibrant music. Text appears - Is this you? Along with voice over.
  • Scene starts with a montage of frustrated parents searching online for "best educational toys."
  • In the next scene a child is excitedly playing with a PlayShifu toy (e.g., OSMO coding set).
  • Text appears at the end:"Award-winning learning toys in today’s world. Enhance your kid’s learning experience with PlayShifu’s AR based toys.
  • Call to Action (CTA): "Explore Now" button


#Note: The sample creatives (Ads) mentioned for Brand awareness as well as Conversion campaign, are based on following framework (with rationales) as shown in the image.

image

Paid Ad Execution plan:


image



Phase 1

Phase 2

Phase 3

Timeline

0 to 2 month

2 to 4 month

4 to 6 month

Objective

Brand Awareness

Monetising brand awareness with conversion based campaign

Analyze Phase 1 & 2 results 

Recenter plan for next 6 months

Tasks

  • Start running brand awareness campaigns on Instagram & Facebook
  • Experiment with influencer content in the 2nd month
  • Conclude the phase with insights on what type of content, channel to focus on for brand awareness
  • Start with conversion campaign along with brand awareness campaign
  • Brand awareness campaign budget is adjusted based on Phase 1 results 
  • Resources are adjusted to prefer creatives and messages that are working for brand awareness
  • Conversion campaign results to be tracked & changes in resource allocation at the end of third month
  • Conclude phase with detail analysis of both the campaigns
  • Focus on capturing incremental value of increased brand awareness
  • Expand conversion campaign to instagram & facebook with clear CTA to make purchase
  • Introduce new creatives based on data collected so far
  • At the end of month 5, adjust the budget allocation for new creatives and high performing from old stock.
  • Conclude phase with detailed analysis of data collected on user behavior, conversion rate, RoI of different platforms.

Small message to the team: I am highly interested in toy industry and plan to launch a D2C toy brand in coming years. I had a lot of fun and great learning with this project. Thank you!

I am currently working in Tata Steel. This engineering product is very well established and is in mature scale stage. That's why chose Industry & product of my choice. Hope you enjoy my work too!

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